Legal conditions

1.- Subject .
CNCE INNOVACION, S.L. is a company that owns the domain and website www.vr6definitive.com, through which the product VR6 is sold (100% natural dietary supplement for hair). For the purposes of these general conditions, references to CNCE INNOVACION, S.L. will be written indistinguishably as CNCE INNOVACION, S.L. or www.vr6definitive.com

2.- Reproduction.
The users of our Internet website are not authorised to reproduce, store, distribute, transmit, communicate, modify, alter, transform, transfer or carry out commercial activities in any other way using this website, its pages, content, services or components partially or totally, without prior consent from CNCE INNOVACION, S.L..

3.- Privacy policy.
Our privacy policy is an integral part of the general conditions and acceptance of them is understood as acceptance of how www.vr6definitive.com may use users’ personal data, which will be used exclusively for informing them about its commercial alerts, promotions and special deals.
www.vr6definitive.com will not use your data or provide them to anyone else unless the law or a competent authority so requires.
Privacy and data protection:
In compliance with Organic Law 15/1999, of 13 December, on the Protection of Personal Data, CNCE INNOVACION, S.L., SOCIEDAD LIMITADA informs you that the personal data you provide us through this electronic registration form will be included in a file under the responsibility of CNCE INNOVACION, S.L.. By writing to its headquarters or sending an email to cnce@cnce.es, you may exercise your rights to access, rectify, cancel or oppose the processing of your personal data. Please advise us of any changes to your personal data so we can always keep your information updated.
The purpose of processing your personal data is to maintain and control the commercial relationship we have with you and to comply with the legal obligations that could result from that relationship.
Registering at www.vr6definitive.com authorises CMCE to process your data in order to provide you with its services, conduct surveys and better understand our customers to improve our services and adapt them to your interests. Similarly, we may send you information about CNCE INNOVACION, S.L. products, services and special offers.
Finally, by accepting the content of this Legal Notice, you expressly give your consent that said information is sent through electronic communications media (including email and SMS) and may be opposed at any time by using the aforementioned means.
(Organic Law 15/1999, of 13 December, on the Protection of Personal Data and Law 34/2002, of 11 July, on Information Society Services and E-Commerce).
CNCE INNOVACION, S.L. is committed to fulfilling its obligation to keep the secrecy of personal data it collects and to store them and adopt the measures necessary for avoiding their alteration, loss or unauthorised processing or access.
With respect to any information sent by legal minors, the sender absolutely must obtain prior permission from a parent, guardian or legal representative so the personal data may be subject to automated processing. CNCE INNOVACION, S.L. is exempt from any responsibility for non-compliance with this requirement.
All the information that you provide must be true. For this purpose, you must guarantee the authenticity of all data you provide. In any event, you are solely responsible for all false or inaccurate statements you make and for the damage that you may cause CNCE INNOVACION, S.L. or third parties with the information you provide.

4.- Order management.
At any time, www.vr6definitive.com may suspend, cancel, prematurely close or postpone orders for technical reasons (affecting www.vr6definitive.com or third parties, such as the Internet, etc.) or legal reasons that force them to do so.
www.vr6definitive.com will always give advance notice of this whenever possible and will try to process all orders it receives.
CNCE INNOVACION, S.L. only sells to the Iberian Peninsula and the Balearic Islands. For other destinations, please ask by writing to info@vr6definitive.com. Deliveries are made through Enviália.
Deliveries are made to the address indicated and the recipient must show his or her name and Spanish ID number (DNI) and sign to confirm receipt.
As part of the transport costs, Enviália includes an initial attempt to deliver at the address indicated, followed by a second attempt with prior notice by telephone in cases of absence.
If Enviália is unable to deliver after both attempts, the package must be collected at the closest available Enviália service centre. To avoid this, make sure that someone is present at the time of delivery.
LOnce shipments are underway, the delivery address cannot be changed.
In the event that the delivery does not arrive in perfect conditions and there is some visible damage, it may be refused or received while taking note of this in the content review section of the packing slip.
If the damage is visible, you will have 48 hours to file the relevant claim.
Claims on transport will not be accepted after the dates indicated.
From the moment of departure, the delivery will be made within two days maximum to any destination in the Iberian Peninsula.
Shipments bound for the Balearic Islands may experience some delay.
Deliveries are made by Enviália the day that payment is confirmed.
. In mainland Spain and Canarias, shipments should be received within 48 hours.
. Baleares in 72 hours.


RETURNS
If you are not satisfied with your order for any reason, we will give you seven business days from the date of delivery to return it. The product must be returned in perfect conditions and in its original packaging. Once we receive the package and confirm that everything is in order, we will proceed to deposit the total amount in your bank account. The deposit should take effect within 15 days. The customer will be responsible for all return shipping costs and will not be reimbursed for them under any circumstances unless the return is due to a defect in the merchandise or an error on the part of CNCE INNOVACION, S.L., S.L.

Customers are responsible for tracking their package with the number given to them and to collect their package from the corresponding office within the established timeframe if it is not delivered by Enviália. If the package is returned because it was not collected before the deadline, shipping costs will be paid for the return.

5.- Registration.
Registration at www.vr6definitive.com is free and necessary in order to make any type of purchase. This implies acceptance of and submission to the rules and conditions established here. If any of your data varies, you are committed to inform us of the correct data immediately.
Only adults that are not incapacitated for any reason may use the products, operations or services provided by www.vr6definitive.com.

6.- Use of www.vr6definitive.com services
Users that register and use the services of www.vr6definitive.com are committed to doing so in good faith and with due diligence.
CNCE INNOVACION, S.L. reserved the right to suspend or cancel the account of any user of www.vr6definitive.com that infringes on and/or uses, or may use, in CNCE INNOVACION, S.L.’s judgment, the service in an irregular way, provides false or misleading data or fails to comply with any of the terms of these general conditions.Users subject to suspension or cancellation will not be able to register at www.vr6definitive.com without the express authorisation of CNCE INNOVACION, S.L..
CNCE INNOVACION, S.L. reserves the right to refuse admission.

7.- Jurisdiction .
Any controversy that may arise regarding the interpretation or enforcement of these general conditions will fall under the jurisdiction of the Courts and Tribunals of the city of Barcelona.